Nairobi cityscape with Lueri delivery vehicles
PICKUP
DROP-OFF
Dispatch / Nairobi & environsWAYBILL NO. LI–2026

Errands and deliveries
across Nairobi,
done today.

Tell us what you need on WhatsApp. We will collect it, check it, buy it or deliver it, and confirm with you before we move. Parcels, documents, Eastleigh stock checks, bulk buys like 15 kg of rice, and same-day runs across Nairobi.

01

Services

Practical delivery services built around speed, reliability, and clear communication.

Errands & stock checks

Can't get to town? We go to the shop (Eastleigh fabric, spare parts, stock), check it, confirm with you by call or WhatsApp, then ship or deliver it.

Bulk buys & pickups

Rice, groceries or supplies bought or collected in town and delivered to your door at one all-in quoted price.

Parcels, documents & CBD runs

Same-day point-to-point delivery within Nairobi: parcels, documents, cheques, and CBD runs from KES 350 (Standard, shared route) or KES 800 (Express, dedicated rider). Applies only within the Nairobi CBD boundary — anywhere further is quoted by zone before we move.

02

Coverage

Nairobi and surrounding areas, with dispatch planned around the route and service requirements.

Nairobi CBD
Westlands
Kilimani
Kasarani
South B / South C
Embakasi
Ngong Road
Thika Road
Eastleigh
Kariobangi
Not on this list?

Lueri runs delivery across Nairobi and its surrounding towns. If your point isn't listed, message us directly — most routes are covered.

03

Pricing

Clear quoted rates with no hidden fees.

On-demand

Single delivery

KES 350–800

KES 350 for a shared-route Standard delivery when both pickup and drop-off are within Nairobi CBD. Documents and cheques are KES 400. Need it moving right now? Express (dedicated rider) is KES 800. Anything outside the Nairobi CBD boundary, or heavier/larger, is quoted separately by zone and size before we move.

Business

Daily dispatch

Custom rates

Standing pickup arrangements for shops and online sellers with repeat daily or weekly runs. Volume pricing available.

Errands

Errands & bulk pickups

From KES 600

Check-and-confirm errands (e.g. Eastleigh stock checks) and bulky/luggage pickups from KES 600 within Nairobi. Bulk buy-and-deliver jobs are quoted all-in before we move.

How quoting works
Every job is quoted before we move, with no hidden fees. Send your pickup point, drop-off point and what you need on WhatsApp or the booking form below. In a hurry? Say so and we confirm price and ETA first. Payment accepted via M-Pesa.
Corporate billing
Repeat business clients can set up invoicing with bank transfer. Apply for a business account — we typically activate new accounts within one working day.
Operating hours

Monday–Friday, 8:00 AM – 5:00 PM · Saturday, 8:00 AM – 3:00 PM · Closed Sundays. Orders placed after 5:00 PM (or outside these hours) are queued for next-business-day dispatch.

Same-day cut-off

Bookings received before 5:00 PM on a working day are typically dispatched the same day, subject to route and traffic. Bookings placed after 5:00 PM, or on a Sunday, carry over to the next business day.

Response time

WhatsApp and call enquiries answered during operating hours. Most quotes returned within 15 minutes.

Service level

Delivery timeframes are estimates, not guarantees. We communicate delays proactively when traffic or weather affects your route.

04

Why Lueri

A straightforward delivery service built for people and businesses that value reliability.

  • 01

    Direct line to the dispatcher

    You speak to the person moving your parcel, not a call centre — every job is coordinated directly on WhatsApp or phone.

  • 02

    Same-day turnaround

    Most pickups within Nairobi are delivered the same day they're booked, when confirmed before the daily cut-off.

  • 03

    Built for repeat business

    Shops and online sellers get a consistent dispatch routine — not a fresh booking and re-brief with a new rider every day.

Used Lueri? A short, honest review helps other Nairobi customers know who to trust.

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05

Proof of delivery

Visibility from dispatch to handover.

Step 01

Quote before pickup

You receive a confirmed price and estimated delivery window on WhatsApp before we dispatch — no surprises after collection.

Step 02

Status updates

We message you when your parcel is picked up and when it's out for delivery. You're never left guessing where it is.

Step 03

Delivery confirmation

Every completed job includes confirmation that your parcel reached the recipient — photo or written confirmation on request.

Lueri Rewards

Earn on every delivery.

Every delivery earns points — after each delivery, message us your member number and we'll log your points. Free to join, no card needed. Paid membership tiers are also available for businesses that dispatch regularly.

Join Lueri Rewards
06

FAQ

What does "International" in the name mean?

Lueri International is a Nairobi-born logistics and last-mile delivery company built with a global ambition. We provide reliable, professional, technology-driven delivery solutions that connect businesses with their customers efficiently and seamlessly. While our operations currently focus on Nairobi and its surrounding towns, our vision extends far beyond Kenya — we're building the systems, service standards, technology, and operational capacity required to scale into a trusted global logistics and delivery brand. Our immediate focus is to become a leading last-mile delivery partner in Nairobi, while laying the foundation for expansion across Kenya, Africa, and ultimately international markets. Our goal is simple: start local, build world-class, and go global.

What can and can't you deliver?

We carry parcels, documents, e-commerce orders, and personal items within Nairobi. We do not transport illegal goods, hazardous materials, cash, or items prohibited under Kenyan law. Fragile or high-value items should be declared at booking so we can confirm we can carry them safely.

How do I pay?

Most customers pay via M-Pesa after the quote is confirmed and before or at pickup. Repeat business clients can arrange invoicing — ask us when setting up a standing dispatch arrangement.

Is same-day delivery guaranteed?

No. We aim for same-day delivery on most Nairobi routes, but timeframes are estimates — not guarantees. Traffic, weather, and after-hours bookings can affect delivery time. We communicate delays as soon as we know about them.

What if my parcel is lost or damaged?

We take reasonable care of every item. Liability for loss or damage is limited to the lower of the declared value or KES 5,000 unless otherwise agreed in writing. See our Terms of Service for full details.

Do you offer business contracts?

Yes. If you dispatch daily or several times a week, we can set up a recurring pickup arrangement with agreed rates and a single point of contact. Apply for a business account and our team will confirm pickup details once we review your application.

07

Book a pickup

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